Customer Testimonials

Where do I start?!?! I'm really thankful to have worked with Adam. My husband and I are first time homebuyers, so this whole process and some of the jargon was so new to the both of us. However Adam was soooo patient, he was available whenever we had a question , or needed clarification...again, lol. Adam kept us updated on the process and was always so kind. He jumped on three way calls when I wasnt sure how to tackle something. I feel as though he went above and beyond. This couldn't have been done without him!! Thank you Adam!!     

Angela

The experience with adam and iserve residential lending llc was very great he was professional things were done in a timely manner and he definitely went above and beyond our expectations and he showed a care for us that was so greatly appreciated. 5 stars is nowhere near enough

Kelvin

 

 

Amazing crew here! I worked with Adam Burch who went above and beyond to get me a loan and even before I was ready to buy he helped guide me to what I needed to do to get here! Just closed on a house that I couldn’t have gotten without his help! He helped me jump through every hurdle and walked me through every step and was very informative and kept me updated throughout the whole process!

The level of service we had with iServe was unmatched. Adam & Gregg were truly the dream team. From Gregg coaching us on the front end with the big picture to Adam helping us with all of the overwhelming details throughout, we could not have had a better experience as first time homebuyers who purchased our home through nontraditional methods. During each respective part of this process, we felt like we were explained things in a manner that really helped us gain knowledge about a process that was completely foreign and overwhelming to my husband & I. They are also so well connected within the community, so I really appreciated them connecting us with our title company and our home insurance broker.

The process of buying a home as a first time home buyer can be extremely overwhelming and I would 100% without reservation recommend this group to anyone & everyone who wants to buy a home and doesn’t feel like they know what they’re doing or how to get the process started. My husband & I went to our bank to shop around for a home mortgage and I can pretty much guarantee you that the level of service you get from iServe is infinitely higher than your local bank (and with lower rates in our experience). Thank you iServe for making our home buying dreams come true come true. Trevor & I are so grateful!

Adam did an amazing job in rescuing our Buyer! I was representing the Seller and the Buyer was represented by another Realtor. We were in escrow for 28 days when we were informed that the buyers loan was not going to close.....YIKES! We immediately moved the file to Adam and he closed it for us in less then two weeks! Adams communication was astounding. He was very considerate of all parties involved in the transaction. Thank you so much Adam!!

We had the pleasure of working with Adam Burch and he pulled us out of the deep end!!! We were at the verge of not only losing our deposit but the deal as well, after another company totally screwed our deal over and lost our business. Adam saved both our deposit, the deal and we closed in record time!! Thank you Adam for your professionalism, excellent communication, strong work ethic and dedication to help us salvage our deal!! We appreciate it and look forward to future business deals!!! 100% recommend Adam he’s awesome!!

It was great working with Adam and Greg. They made the process of obtaining a loan and everything else that follows when buying a house feel effortless. Adam’s quick response and great communication skills, was reassuring whenever my husband and I had any questions or concerns. We are so grateful for the amazing collaboration between our agent and our lenders. Thank you for helping us obtain our first home.

Adam was extremely helpful with the process of buying our house. Always had answers to any questions we might have had, and responded to us in a very timely manner. Thank you.

Amazing team! Worked mainly with Greg and Adam and can only say really great things about both. Worked day and night on a short escrow time frame and made things happen very smoothly for us. Very communicative and helpful throughout the entire process. Highly recommend and would most definitely use them again!

These guys are rockstars! They work quickly, efficiently, are absolutely outstanding communicators and know what it takes to get the job done. I recently worked with them while they were helping someone by a property I had for sale. They were able to move mountains in no time flat and essentially saved the deal so their buyers could get the home of their dreams!

This gentleman was like dealing with the Flashman of lending. He always delivered sooner than expected. He clearly explained to me his outline of execution and maintained all of us updated throughout the transaction. This guy here is a Rock 🎸 Star of mortgage loans. Than you so much for your hard work Adam. It was my great pleasure working with you.

Adam is a one of a kind human solid all the way thru the entire process of buying my home... very informative and a straight shooter. ty Adam

Adam Bursh is NUMBER ONE ! he is very knowledgeable, always
ready to help and reachable. We are Super Happy with their professional service!
Thank you

Adam Burch is the top dog!!! We had such a stellar experience with him and his team. He works like us realtors - ALL THE TIME. Super reachable, excellent efficiency, proactive and all with a high volume of communication! Not to mention always keeping the right amount of humor mixed in. I highly recommend Mr. Burch!! 👍🏽

My husband and I met Adam Burch during the loan process of our first home and had such an exceptional experience that he was the first person we thought of when we needed a loan for some home renovations. His professionalism, efficiency, expertise, and dedication to customer satisfaction is unparalleled. He helped us navigate through the entire lending process and was instrumental in us achieving our financial goals. He was always available for any questions that we had and always went above and beyond to ensure a smooth and stress-free process. We honestly couldn't have done it without him and will continue to refer him to our friends and family. Highly recommend Adam for all your lending needs!

Can’t rate Adam Burch highly enough. Smooth process, helpful tips, he’s a great person to work with. This was my first home and he could not have been more awesome.

We have used Adam Burch multiple times over the last few years and he is absolutely the most knowledgeable and dedicated loan officer you will ever meet! We are totally thrilled with the service we get from him and have referred him to multiple friends and family, who in turn have also loved their experience with him. His speed, responsiveness, and impressive knowledge exceeds expectations. Every interaction was not just efficient but also filled with reassurance. A truly amazing experience deserving of a glowing five-star review!

Working with Adam on the financial side of becoming a first-time homeowner was really smooth and comfortable! He never rushed me and always took the time to explain any questions I had about what, when, how, or why...even if I asked him multiple times prior.

When I had doubts or was confused by the terms and conditions, fine print, or legal-ese, Adam took the time to explain all the steps of the process in very understandable terms.

I can't recommend Adam enough! Thanks so much Adam! Looking forward to the opportunity to work with you again in the future! :)

"Adam is great and always so helpful! He's ready to answer questions quickly whenever we reach out. He made our first home purchase easier to understand and has helped us even a year later with new questions that came up.".........................................................................................."They did a great job. Adam was competent, helpful and responsive."

I’ve bought 2 homes in San Diego, both times Jason helped arrange our financing. Both escrows were a breeze, we even closed early on our 30 day escrows which impressed us, and our Realtor. Jason really knows his business, and is a pleasure to work with - we highly recommend him to our friends and family.

Jason is always professional and a pleasure to work with. He did our sons home loan, refinance and did our refinance. We were very pleased with his performance. He was on top of the transaction every step of the way. He kept us informed of the progress of the loan up to funding. He is a pleasure to work with and I would highly recommend him.

Jason was enthusiastically recommended to me by a family friend, and now I realize why. He's responsive, patient, and knowledgeable. He gave us great advice and walked us through our first mortgage refinance. If you're considering refinancing, and aren't sure where to start or how to do it, Jason is a great option for you.

Find the best price and give Jason a call, he'll beat it. Don't just shop price though, Jason handles everything efficiently and professionally. He will take the time to explain the options or present them and give you space without being a bother.

Inhave purchased several homes and working with Jason has been the best yet by far. His communication is prompt and detailed. Every step of the process, we felt we had the best assistance and he was always available when we had questions or concerns. If you're lucky enough to have an opportunity to work with Jason, you will not be disappointed.

We would like to express how truly exceptional Jason Davison was in providing loan services during the recent purchasing of our new home. He is dedicated to his client, follows through on every part of the process, always keeping us grounded, informed and getting the best loan to fit our needs. He communicated to us throughout the process to insure we were not surprised by anything and counseling us through though decisions. Additionally, Jason and our Real Estate Agent communicated and worked in harmony. As a result, it was a pleasant experience, our transaction went smoothly, closed timely and everything was as promised.

It was a pleasure to work with Jason, he is professional, attentive and I would recommend him to everyone I know without any hesitation. Jason Davison is the best Loan Officer I have ever dealt with.

As a first time homebuyer, the process was a bit overwhelming especially with a quick escrow like we did. Jason made all the difference. He made sure I was comfortable with each detail and understood every step. He checked in ofter so I knew what was happening and why helped me through each of my questions, some of which were hypothetical worry questions but he had all the patience and answers and just went above and beyond. I couldn't be happier and I would do this a hundred times if I could do it with Jason as my loan officer again. The iDirect team delivers premium service and their thorough approach makes all the difference. Thanks for helping us accomplish a big dream and making the process enjoyable as we went!

After 20+ years of military service and continued work in the DoD space industry, I've had the pleasure of working with some of the most disciplined and professional people on this planet. When it comes to real estate financing, I would put Jason in the same category. Jason helped me finance two homes. Through both experiences he was organized, reliable, and quick to respond. He's become my go-to-guy for financing. Call him, he'll find you the best rate and will protect your interests over all else.

I went through this process twice with Jason recently, as the first home purchase fell through at the very end on the seller side. He was nothing but professional and imformative the entire time through both processes. He makes the extra effort to explain the entire process to be sure the custome ris comfirtable and knowledgeable about what to expect. He works hard to help provide the product that best fits the customer needs. I wouldn't recommend anyone else for the job!

Jason is extremely passionate and professional! He made the entire process of refinancing our house extremely easy and hassle-free. He was always very easy to get in contact with and his turn around time on emails was extremely fast. I used to work in escrow, so I have worked with many different lenders in the past. I would highly recommend Jason to anyone needing a lender. He goes above and beyond for his clients!

Jason and I spoke in December 2016, at which time I did not qualify for the VA refinance loan. He encouraged me to keep in touch and when my VA disability rating changed in September 2017, Jason was there to restart my refinance process. He walked me through each step and always explained each step of the process so I would be prepared. Thank you Jason for your expertise.

If you are looking for a lender who is not only a seasoned professional, but as well passionate and truly caring, Jason is a true A-Player in my book, his dedication and determination to assist and push through all road blocks is truly commendable and impressive. I will definitely continue to work with Jason and I am proud to endorse him with the highest regards.

All the best,

I am a returning customer of Jason's. My first encounter was the refinancing at a lower rate. When everyone was upside down, and left their homes, I stayed put, even oweing much more than the home would sell for. It took a very long time to get back to even. I was turned down by several lenders, all stating various reasons why they "would" not help me. Jason found the way that he "could" help me. My case was messy, very messy, 2nd's, divorces, all kinds of issues. Jason went the extra mile to put everything into place, advised me what to do, and we got it done. Fast forward one year, one equity building year. Jason sent a birthday notice, which got me thinking, now lets pull some cash out and consolidate everything.... lickity split, done. super fast. I swear, when everything else is going wrong, Jason comes through and gets things on track. Thank you Sir!!!

Anything I say here will not do enough justice to how great Adam and Gregg are. This company took over a loan that had been completely wrecked by our last lender. They were able to do absolutely amazing things and get our loan closed in a matter of just a couple of weeks. From beginning to end their communication and responsiveness was beyond what anyone could ask for. I don’t know how they did what they did, but I have bought and sold 14 properties in my life, refinanced many of them, and have never had a more positive experience than they provided.

I can't say enough! Adam was very professional and non stop help! Couldn't ask for more! Thank you!

I recently had the pleasure of working with Adam at iServe Residential Lending, and I can confidently say that he made my first-time home buying experience truly exceptional. From start to finish, Adam demonstrated a level of dedication and expertise that exceeded all expectations.

Throughout the entire process, Adam walked my family and me through each step with remarkable patience and clarity. As first-time buyers, we had numerous questions, and Adam was always there to provide thorough explanations, putting our minds at ease. His depth of knowledge about the lending process was evident, and it greatly contributed to our confidence in the decisions we made.

One of the most remarkable aspects of working with Adam was his availability. It seemed like he was always there for us, day or night, ready to address any concerns or queries we had. This accessibility was truly comforting, knowing that we had a reliable professional guiding us through the sometimes complex world of home financing.

Adam's dedication to making the process as stress-free as possible was evident at every turn. He went above and beyond to streamline paperwork and coordinate with all parties involved, ensuring a seamless and efficient closing process. As a result, what could have been a nerve-wracking experience turned out to be surprisingly smooth and straightforward.

I cannot stress enough how highly I recommend Adam and iServe Residential Lending to anyone in need of mortgage assistance. If you're a first-time buyer like me, Adam's guidance and expertise will prove invaluable in navigating the intricate journey of purchasing a home. Even if you're an experienced buyer, you'll still benefit from Adam's exceptional service and support.

In conclusion, Adam at iServe Residential Lending is the epitome of a dedicated and reliable mortgage professional. His knowledge, accessibility, and commitment to his clients make him stand out from the rest. I'm genuinely grateful for his assistance, and I can confidently say that thanks to Adam, my family and I are now happily settled in our new home.

Everything the below reviews are saying is 100% true. As a first time single buyer I was a little intimidated, but Adam made me feel comfortable from day one that I was in good hands. Can’t say enough about how smoothly everything went and how thankful I am. Thanks again Adam and the rest of the team over there!

Adam is great, caring and easy to work with. He makes sure to get the job done.

Darian was the best I have ever worked with! Will be going to him for ever mortgage need I have!

Adam is always amazing to deal with! We have refinanced with him and most recently did a HELOC. He always gets the job done quickly and makes it so easy! My husband and I are customers for life!

I've had the experience of working with Adam Burch for over 7 years. During that time he has gone "Above and beyon" in all our dealings. He makes sure any roadblock, he finds a way to get around it and overcome it. He has worked miracles to my knowledge. There is nothing Adam can fail in his duties to assist a Veteran to ful fill their dream house. I wish to extend my full support and professional conduct he has carried himself all these years. He deserves great respect and acceptance in his work production. Thank you for all you've accomplished with me.

We had the pleasure of working with Adam Burch, and we cannot say enough positive things about his exceptional service. From the very beginning, Adam was responsive, efficient, and went above and beyond what's expected.

Throughout the loan process, Adam demonstrated his expertise and professionalism, providing us with clear and concise information and helping us navigate the complexities of the loan application. What impressed us the most, however, was his personable and approachable nature. Adam made us feel comfortable and at ease, taking the time to address any questions or concerns we had.

One thing that really stood out to us was Adam's sense of humor. Despite the stress of the loan process, he managed to make us laugh and put things into perspective. He was a pleasure to work with and made the entire process as smooth and stress-free as possible.

Overall, we highly recommend Adam Burch. His exceptional service and expertise are a testament to his commitment to his clients. If you're looking for someone who will provide you with personalized and attentive service, Adam is the right choice. We are grateful for his assistance and could not have asked for a better loan processor.

Darian was very helpful! highly recommend

You literally could not ask for a better person to help you with the request for any kind of home loan. Adam felt more like a friend/family vs. my "loan guy." He really worked hard to make things happen and make things easy. Buying a new home has never been more simple and seamless. Adam is professional and cares about you like you are family. Literally, you don't need to look further when you need a home loan.

We've used iServe Residential Lending for two mortgage transactions. Adam Burch is an absolute godsend! He is extremely knowledgeable about mortgage loans and can break your questions down and explain them in the simplest way. He is someone who is trustworthy, ethical, and does the job because he is passionate about helping others during one of the most stressful transactions of their lives. I have to say that we weren't one bit stressed during the approval and closing process. Adam was always available to discuss our questions on a whim (believe me, we asked a lot of questions). Adam's character is admirable; filled with humility and grace. We constantly felt positive about our decision to use iServe Residential Lending. Adam kept us informed, engaged, and confident. He provided us with options and allowed us to make decisions that worked in our favor. Bottom line, if you are looking for someone who is trustworthy, who will work hard for you, and always look out for your best interest, then you've found the right person. Adam B. is the person we will use for all our future mortgage transactions. Thank you, Adam! -The Ashtons

Adam Burch made the loan process very easy for me. He was very patient and kind. He made sure I understood the entire process every step of the way and took his time to explain each step. He was always available when I reached out and answered all of my questions and concerns. He put me in touch with a great Realtor and I truly felt the teamwork amongst the 3 of us! They both helped me to realize my dream of being a homeowner! I can't say thank you enough and I'm so grateful for all you did to make my dream come true!

Thanks adam for the hard work to get our home loan completed. Definitely use him instead of those discount brokers that don’t help and spam call you.

No surprise that after reading the other reviews, Adam and iServe get 5 stars across the board! Genuinely could not be more grateful to have been introduced to Adam for support and guidance through the home-loan process. Accessible, honest, transparent, and a serious craftsman on the side - he was a pleasure to connect and partner with throughout the entire process. Would recommend as a trusted advisor to all family and friends.

I had the honor in working with iServe in obtaining my Refinance. I was assigned to an Loan Officer by the name of Adam Burch.
I was in the Mtg Industry for almost 20 years, especially working with Loan Officers, so I trust no one especially LO's, but after working with Adam, he changed my mind and brought my confidence in his position (LO) back, as well as knowing there are some really good hard working, ethical Loan officers out there like Adam who are willing to truly help you obtain your financial goals.
Adam was a wealth of knowledge as well as extremely honest and ethical in all aspects of lending. everything from the application to turning in our financial information was so easy. Adam laid out many options that he suggested would be best finically for us, something Loan officers do not do, or practice these days.
My recommendation is to use iServe, but more importantly, specifically ask for Adam Burch as he is the best and I would recommend him to anyone including my family! We are now customers for life, thank you Adam we are so better set financially then when we first started with you! Your constant encouragement and explanation towards what way to go financially was spot on and put our family in a better position financially then ever before.
Frank Abatangelo (customer for life).

I can’t possibly express enough how grateful I am that my wife and I chose Adam to be our lender when buying our home. He was so incredibly available, honest, supportive, and helpful, and helped us first time home buyers get a loan that worked perfectly for our specific needs. Not only that, but he helped us close in just 25 days. The clearest proof of the quality of his work and the trust I have in him is that I’ve recommended Adam to best friends and my sister, who also chose him as their lender and had exactly the same experience as we did. I cannot recommend Adam enough, and nearly two years after buying our house I still regularly turn to him with questions and he is ALWAYS available, helpful, and communicative. Adam is simply the best.

Adam and Iserve were amazing to work with while buying our home! Adam took the time to make sure we understood all aspects of the mortgage process. He was very communicative and available and made it possible to close on our house quickly! I cannot say enough good things about Adam and I have recommended him to many others and will continue to do so. Adam is someone you can trust to make sure you are getting a good deal and going into the process with the knowledge to feel confident in your purchase.

Having Adam on your team is a true asset. Adam took the time to answer all of my loan borrowing questions. He was even kind enough to run the thousand different loan scenarios from every house we looked at, which was SUPER helpful. Together we bid on seven houses within 30 days until we finally won a bid in a very tough market. When in doubt, use Adam.

Adam was easy to deal with. Kept in contact, gave us great info always. suggested things we wouldnt of thought of and wasn't afraid to listen to our ideas and comment on what he thought was best for us. I would definitly suggest Adam.

Amazing service. Adam will work tirelessly on your behalf.

We can't say enough amazing things about Adam from iServe. Not only was Adam integral in our mortgage lending process, but he was an incredible sounding board for us personally throughout the process. He was always knowledgeable, honest, and truly cared about us and our home buying experience. Due to the housing market mania happening in the San Diego market, we had to pull and push our way through multiple offers - not once was Adam deterred or depleted. He was consistently positive, tenacious, and worked just as hard on our first offer as he did on our seventh. We highly recommend iServe and Adam specifically to anyone looking for a fabulous lending experience.

Adam at iServe Lending has been absolutely fantastic to work with! This is my second time working with iServe and first with Adam! He made this purchase easy and stress free! He was always available to answer any questions! I would 100% recommend iServe and Adam Burch!

Adam and his crew made the whole VA loan experience an easy pleasure. Would refer all my friends without hesitation.

My wife and I were in a real financial pinch and Adam Burch walked us through the refinance process step by step and answered all of our questions as they came up. One thing that is very important to me is good communication as situations rose up. I appreciate Adam keeping us in the loop throughout the entire refi process and communicated any and all possibilities that we could experience. I definitely recommend iServe and Adam Burch for ANY and ALL of your home refinance needs.

Gregg Rudenberg and the iServe team were outstanding! They’re everything you would want from a home loan company. Gregg took the time to explain all our options and help us get the loan that matched our goals. The team was fast, efficient, and knowledgeable! Most of all, they were honest and I could trust that I was getting the best deal for my home purchase. I will definitely be going back for any future loans.